To support comprehensive restaurant management, we've developed optional add-ons that restaurateurs can access through our online payment gateway. The following Terms and Conditions apply to these add-ons.
By accessing or otherwise accessing ImmeDine App, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please refrain from using the app. If you do not agree with these Terms, you should stop using the App immediately.
By accessing or otherwise accessing ImmeDine App, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please refrain from using the app. If you do not agree with these Terms, you should stop using the App immediately.
refers to ImmeDine, the restaurant order management platform.
refers to any individual accessing or using the app.
refers to any restaurant using ImmeDine for order coordination.
ImmeDine offers intuitive tools for visual ordering, group coordination, and real-time restaurant service management.
• Visual ordering interface for customers
• Group collaboration tools for shared dining
• Real-time coordination between restaurant staff and kitchen
• Optional delivery or pickup features (if enabled by the restaurant)
Users are expected to provide accurate information, use the app respectfully, and follow all applicable guidelines and policies.
• Provide accurate information during registration and ordering
• Use the app respectfully and lawfully
• Do not misuse or attempt to disrupt the app’s functionality
• Respect restaurant policies and staff
Restaurants are expected to maintain accurate menu and availability details, fulfill orders promptly, and ensure clear communication with both customers and staff through the app.
• Ensure accurate menu listings and pricing
• Fulfill orders promptly and professionally
• Maintain hygiene and safety standards as per local regulations
Payments must be completed through approved methods within the app. Any applicable service fees, taxes, or charges will be clearly disclosed before order confirmation.
• Payments may be processed via third-party gateways
• ImmeDine is not liable for payment disputes between users and restaurants
• Any applicable service or delivery fees will be clearly displayed
Cancellations and refunds are subject to the restaurant’s policy. Users may request a cancellation before order preparation begins; eligibility for refunds will be clearly communicated within the app.
• Cancellation policies are determined by individual restaurants
• Refunds are subject to restaurant discretion and payment gateway terms
All within the app are protected by intellectual property laws and remain the property of their respective owners. Unauthorized use or reproduction is strictly prohibited.
• All content, branding, and design elements of ImmeDine are protected by copyright and trademark laws
• Users may not reproduce, modify, or distribute any part of the app without permission
All app content—including logos, icons, designs, and text—is protected by intellectual property laws and owned by the app or its licensors. Any unauthorized use, copying, or distribution is not permitted.
• User data is handled in accordance with our [Privacy Policy]
• We do not sell personal data to third parties
The app is provided “as is” without warranties of any kind. The platform is not liable for delays, inaccuracies, or issues arising from restaurant services or user actions.
• ImmeDine is not liable for delays, errors, or service disruptions caused by third-party providers or restaurant partners
• Use of the app is at your own risk
The app reserves the right to modify features, terms, or services at any time. Users will be notified of significant changes, and continued use implies acceptance of the updated terms.
• We reserve the right to update these Terms at any time
• Continued use of the app implies acceptance of the revised Terms
These Terms are governed by the laws of India. Any disputes shall be resolved in the jurisdiction of Kolkata, West Bengal.